Privacy Policy
1. Data Controller
The data controller is:
Seemio IOT (in creation)
S.A.S. with capital of XXXX €
Registered office: #ADDRESS#
RCS: #RCS#
Phone: #PHONE#
Email: contact@seemio.com
If a Data Protection Officer (DPO) has been appointed, they can be contacted at: contact@seemio.com
2. Purposes of Processing
We process personal data for the following purposes:
- Creating and managing your user account (web and mobile)
- Connecting and synchronizing with your IoT sensors
- Displaying, storing, and accessing sensor data (e.g., level, temperature, humidity)
- Billing, payments, and customer relationship management
- Technical support and customer service
- Service maintenance, security, and improvement
- Compliance with legal and accounting obligations
We do not perform advertising profiling or behavioral tracking.
3. Legal Bases for Processing
Data processing is based on the following legal grounds:
- Contract performance (account management, sensor access, billing, support)
- Legitimate interest (service security, error detection, operational continuity)
- Legal obligation (accounting, invoicing, regulatory compliance)
4. Data Collected
We may collect and process the following categories of personal data:
- Identification data: name, surname, email address, encrypted password, company, phone (optional)
- Authentication data: Google OAuth identifiers, access tokens, connection logs
- Technical data: IoT sensor IDs, transmitted measurements, timestamps, connectivity status
- Contractual data: purchased products, subscriptions, invoices
- Technical logs: IP address, browser type, operating system (for diagnostic purposes only)
No sensitive data is collected.
5. Data Recipients and Service Providers
Personal data is processed solely by Seemio IOT S.A.S. and its essential technical service providers:
All providers act as data processors under Article 28 of the GDPR and process data only on behalf of Seemio IOT S.A.S.
6. Data Transfers Outside the European Union
Some providers (Vercel, Sentry, Google) are located in the United States. Transfers of personal data are governed by EU Standard Contractual Clauses (SCCs), ensuring an adequate level of protection.
7. Data Retention
Active user account
As long as the account remains active
Inactive account
3 years after last activity
IoT sensor data
Duration of the contractual relationship
Billing and accounting data
10 years (legal requirement)
Technical logs
Up to 1 year
8. Your Rights
In accordance with GDPR, you have the following rights:
- Right of access, rectification, and erasure
- Right to restrict or object to processing
- Right to data portability
- Right to lodge a complaint with the CNIL (www.cnil.fr)
You can exercise these rights by contacting: contact@seemio.com
9. Security Measures
We implement appropriate technical and organizational measures to protect your data:
- Encrypted communications (HTTPS/TLS)
- Secure password hashing
- Regular backups and access control
- Technical error logging via Sentry
- Secure data hosting on Supabase and Vercel
10. Cookies and Tracking Technologies
Our website and applications use only strictly necessary technical cookies required for the service to function properly, including:
- Session cookies (login and session maintenance)
- Security cookies (Google OAuth2 authentication)
We do not use analytics, advertising, or tracking cookies. These technical cookies are exempt from user consent under CNIL and GDPR guidelines.
11. Policy Updates
This Privacy Policy may be updated at any time to reflect regulatory or technical changes. The last updated date appears at the top of this page. If significant changes occur, users will be notified.
12. Contact
For any questions regarding the protection of your personal data:
contact@seemio.com
#ADDRESS#
13. Competent jurisdiction
Any dispute relating to the use of the website, applications or services offered by Seemio IOT S.A.S. will be subject to the right French and falls under the exclusive jurisdiction of the courts of the jurisdiction of the company's head office.